Return

Your complete satisfaction is our top priority for long-term business between us,we offer the return and exchange instruction. Before you want to return goods, please contact us via email to discuss the problem you are having first. Most of the time we can solve the problem by giving technical support and you needn't to send anything back.

Within 30 days (From the date products were received), if you find the products you choose are not satisfying you in terms of color or size, it can be returned and replaced under the following condition. You need to send back to us the products in original package (you will pay the shipping fees). The products should have not been used (except tryout). When we receive the products sent back intactly, we will replace it with new ones and ship them back to you. The shipping fees for the replaced products that we ship to you should also be charged of you. Before sending the items for replacement, please transfer,the supplymentary shipping cost for turning back the replaced items from us first. As soon as the payment completed, will we replace the items sent from you.

We will gladly take back or exchange any merchandise as received with original package within 30 days of purchase(From the date products were received, Please note that it is not responsible for return shipping costs.), if you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and replaced. You need to send back to us the products in original package. When we receive the products sent back intactly, we will replace it with new ones and ship them back to you again. We will pay the shipping fees for the replaced products that we ship to you. (Note: It is our quality-control professional that give a final judgement on whether the quality problems are caused by personal factors or non-resistent external damage. The purchased products will not be repaired, replaced nor returned for free if its quality problems are caused be human factors or avoidable damage.)
Return and partial refund

In 7 days (from the date products were received), if you find the products with quality problems, it can be returned and refunded. You need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, we will give you a full refund of the purchased item (shipping fee not included). (Note: It is our quality-control professional that give a final judgement on whether the quality problems are caused by personal factors or non-resistent external damage. The purchased products will not be repaired, replaced nor returned for free if its quality problems are caused be human factors or avoidable damage.)

You can return the merchandise within 7 days after you receive it for the following reasons:
1.    Defective products. If the product you received has quailty problem please contact us within 7 days. We can exchange a new one for you or refund all your order money to your credti card.
2.    Damaged products. If the product you received is damaged because we don't parcel it as good as enough please contact us with 7 days we will resend a new one to you.
3.  Wrong item. If the item you received isn't the one in your order you can return it to us for exchange or refund.

Please do contact us before you return any item and do not just return it to the shipping address on the package. We will not deal with the exchange or refund until we receive the returned one. Returned items should be in their original package and in new condition, or your exchange or refund will be rejected. We responsible for the resend fee and the customer responsible for the return fee.

Note: Please think and check carefully before you make an order since we don't accept returning for the following reasons:
1.    You just change your mind and want to exchange for another one.
2.    The size of the bag doesn't fit you.